How we are doing

Self-evaluation 2016–17

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We've published a summary of our Self-Evaluation for 2016–17 (PDF). As a Housing Association in Wales, Melin has to meet standards set by Welsh Government. These standards are split into two groups. We have spoken to staff and our Residents’ Panel to identify how we are doing.

Satisfaction of Tenants and Residents (STAR)

Results from our latest Satisfaction of Tenants and Residents (STAR) are displayed below:

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See our results from 2016 in this PDF and 2015 in this PDF.

Documents

There are also a number documents that show how we are performing. The feedback we obtain guides us on how to improve our service. If you have any further questions on our performance or comments on how we can improve then email enquiries@melinhomes.co.uk.