Anti-Social Behaviour Policies
Melin Homes is committed to tackling anti-social behaviour in the communities in which we provide homes. Our aim is to improve your quality of life and create a safe environment for you to live in.
As a responsible landlord, we will :
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Record and monitor all incidents of anti-social behaviour.
Respond to serious incidents within 24 hours. For example, threats of violence.
Respond to all other complaints within 5 working days.
Keep complainants informed of progress in all cases.
Write to all parties at the end of a case.
Use preventative and enforcement action.
Provide appropriate support to complainants
Work in partnership with other agencies to solve problems.
Review working practices with residents on an annual basis.
Melin Homes will expect its residents to accept that they have a responsibility not only to their immediate neighbours but also to the wider community to prevent and/or minimize Anti-Social Behaviour.
Residents must take responsibility for their own actions and behaviour and also the actions or behaviour of every person (including children) living in or visiting their home. This obligation/responsibility extends to the general vicinity around their home.
If you are aware of any problems or suffering from anti-social behaviour yourself, please complete our on-line form or contact one of the following numbers:
If you live in
If you live in Torfaen or Blaenau Gwent please call 01495 745919