We take a firm but fair stance in incidents of serious anti-social behaviour and we will give you support to deal with any neighbourhood dispute before it gets worse.

Serious anti-social behaviour is:
•Any hate related incident about a person’s race, sexual orientation, gender, religion,disability or age.
•Domestic violence
•Physical violence e.g. physical abuse,assault, fighting
•Drug dealing
•Arson
•Criminal Offences
•Prostitution

Please report any anti-social behaviour to us using our online form. Our Community Safety  Team responds to high level complaints within 24 hours. You may find it helpful to complete our incident diary, which will allow you to record everything that happens, or for noise complaints our diary of disturbances.  Please be aware that these may be used in any resulting court cases.

We are committed to helping you and your neighbours live in harmony but there are some incidents that can be dealt with by your Housing Officer.

Your Community Safety Team will deal with low level anti-social behaviour such as:

• Pestering people
• Menacing gestures
• Street Drinking and drunken behaviour
• Misuse of Communal Areas or Public Space
• Gangs of youths ‘congregating.’
• Inappropriate use of fireworks
• Setting fires (not directed at specific persons or property)
• Noisy cars, motorbikes
• Loud music
• Noise nuisance other e.g. pets

Melin will not deal with any of the following:

•Children playing in the street
•Children arguing
•Riding bikes or skateboards
•Events in the home such as; flushing toilets,cooking smells, smoking in own home,washing machines, babies crying or playing.
•Staring or looking at someone.
•Pets straying across garden areas.
•One off noise nuisance such as a one-offparty or BBQ

Try talking

Often these issues can be sorted out before they escalate by calmly talking to your neighbours as they may not be aware that their behaviour is bothering you. You can use our self-help  toolkit  to get advice on how to deal with your neighbours.

You can always ring the police's non-emergency hot-line number -101 to report any instance of anti-socuial behaviour. Obviously, if the situation is life-threatening, you must call the emergency services on 999.  Our leaflet on tackling anti-social behaviour may also be helpful.

Young People

These days young people are under incresing pressure and stress, from exam results or moving schools, to looking for work and planning for the future.

If you are a young person aged 25 or under and have a problem you would like to talk about, you can contact Meic (the Welsh Government's Advocacy and Advice helpline) on freephone 08088023456, Text 84401, or Instant Message them by visiting their website www.meiccymru.org.