Archive: Residents
Written by Sam / 25th February, 2021 / Corporate, Residents
Following our rent affordability consultation with residents, you can find out more about how we set our rents.
You can now contact us on Whatsapp
Written by Sam / 2nd February, 2021 / Residents
You may already use Whatsapp to stay in touch with family and friends. If you have the app on your phone, simply save our WhatsApp number +447830365910. One of our lovely Customer Contact Team will be there to answer your messages during office hours Monday to Friday, 8am till 5pm.
Written by Sam / 26th October, 2020 / Residents
If you are a tenant who rents, then your landlord may not cover your contents as part of the tenancy agreement. It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one.
Top 10 tips for making sure your home is winter ready
Written by Fiona / 23rd September, 2020 / Residents
Check out our helpful guide for you to get your home winter ready. We've included a few resources and ways to contact us if you need any help.
Survey of the Welsh Housing Quality Standard
Written by Sam / 21st September, 2020 / Residents
The Welsh Government is undertaking an evaluation of the Welsh Housing Quality Standard (WHQS), which is an all-Wales standard for all homes that are let to tenants in social housing. As part of the evaluation of the standard, this survey explores the attitudes of social housing tenants and will contribute to how the future WHQS will look post-2020.
