Energy advice

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Our dedicated energy advisors are here to help you save money and energy. 

Do you need help with;
  • Gas and electric bills
  • Changing Supplier
  • Pre-payment meters
  • Priority Service Register (PSR)
  • Water payments
  • Warm Homes discount

Get in touch by email, Live Chat, Facebook, Twitter, text or telephone.

Where else can I get help and advice?

Energy Saving Trust
Independent and impartial advice can help you lower emissions and cut energy bill costs in your home.

Nest Wales
Nest is a Welsh Government scheme working to make Welsh homes warmer and more energy-efficient places to live.

Smart Energy GB
The voice of the smart meter rollout. It’s our task to help everyone in Great Britain understand smart meters, the national rollout and how to use their new meters to get gas and electricity under control.

ofgem - Making a positive difference for energy customers
How to switch energy supplier and shop for a better deal.