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Home > About us > How we are doing

How we are doing

Satisfaction of Tenants and Residents (STAR)

Results from our latest Satisfaction of Tenants and Residents (STAR) are displayed below:

star-2019-20.png

star-results-201920.png

Documents

There are also a number documents that show how we are performing. The feedback we obtain guides us on how to improve our service. If you have any further questions on our performance or comments on how we can improve then email enquiries@melinhomes.co.uk.

  • STAR Survey 2019-20 PDF
  • STAR Survey 2018-19 PDF
  • Social Value at Melin 2018 PDF
  • Welsh Housing Association Comparison Tool at Gov.Wales
  • Welsh Government Regulatory Judgement 2018 English PDF / Welsh PDF
  • Value for Money statement 2016–17 English PDF
  • Melin Self-evaluation 2016-17
  • Welsh Government Regulatory Judgement 2017 English PDF / Welsh PDF
  • Welsh Government Regulatory Opinion English PDF / Welsh PDF
  • Melin Self-evaluation 2015-16
  • Equality Promise 2014 English PDF / Welsh PDF
  • Melin Homes Financial Viability Judgement 2014 English PDF / Welsh PDF
  • Welsh Government Financial Viability Judgement 2013 English PDF / Welsh PDF
  • Housing Association Regulatory Assessment (HARA) 2013 English PDF / Welsh PDF
  • Gender pay gap 2020

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© 2021 Melin Homes ltd is a charitable Co-operative and Community Benefit Society (27421R),
Registered Social Landlord (L110) and a member of Community Housing Cymru

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