How we are doing

Self-evaluation 2016–17

We've published a summary of our Self-Evaluation for 2016–17 (PDF). As a Housing Association in Wales, Melin has to meet standards set by Welsh Government. These standards are split into two groups. We have spoken to staff and our Residents’ Panel to identify how we are doing.

Satisfaction of Tenants and Residents (STAR)

Results from our latest Satisfaction of Tenants and Residents (STAR) are displayed below:

You can see our results from previous years in the PDFs below:

• STAR survey results 2017
• STAR survey results 2016
• STAR survey results 2015

Documents

There are also a number documents that show how we are performing. The feedback we obtain guides us on how to improve our service. If you have any further questions on our performance or comments on how we can improve then email enquiries@melinhomes.co.uk.

• Value for Money statement 2016–17 English PDF
• Melin Self-evaluation 2016-17
• Welsh Government Regulatory Judgement 2017 English PDF / Welsh PDF
• Welsh Government Regulatory Opinion English PDF / Welsh PDF
• Melin Self-evaluation 2015-16
• Equality Promise 2014 English PDF / Welsh PDF
• Melin Homes Financial Viability Judgement 2014 English PDF / Welsh PDF
• Welsh Government Financial Viability Judgement 2013 English PDF / Welsh PDF
• Housing Association Regulatory Assessment (HARA) 2013 English PDF / Welsh PDF