Back to news

Heating Problem Checklist

Things to do before you call.

Written by Marcus

17 Oct, 2017

If you have a problem with your heating in your home, give us a call on 01495 745910.

All we ask before calling is to check certain things including:

• If you have a pre-pay meter, check you have credit.

• If you have recently topped up a pre-pay meter, whether you have restarted the meter so the credit will appear.

If neither of these things solve the issue:

• Check the pressure on the boiler, which should be between 1 and 2.

• If it isn’t between 1 and 2, we can provide you with a guide on how to re-pressure your boiler.

• If it isn’t a pressure issue, reset the boiler and see if it provides you with a fault code.

Back to news