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Melin Homes is now Hedyn

We have merged with Newport City Homes to create a new association and we're now known as Hedyn.

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Portal temporarily unavailable

Essential works to upgrade residents' portal

Written by Sam

23 Mar, 2026

Person answering a call

We are carrying out essential work to upgrade our portal

As a result, the online customer account portal will be temporarily unavailable From: 5:00pm on Friday 27 March To: 5:00pm on Sunday 29 March

During this time, you will not be able to access your online account.

Emergencies

If you need to report an emergency repair while the portal is unavailable, please contact us on: 0300 1212 345

We apologise for any inconvenience and thank you for your patience while we complete this important work.

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