Portal temporarily unavailable
Essential works to upgrade residents' portal
Ysgrifennwyd gan Sam
—23 Maw, 2026
We are carrying out essential work to upgrade our portal
As a result, the online customer account portal will be temporarily unavailable From: 5:00pm on Friday 27 March To: 5:00pm on Sunday 29 March
During this time, you will not be able to access your online account.
Emergencies
If you need to report an emergency repair while the portal is unavailable, please contact us on: 0300 1212 345
We apologise for any inconvenience and thank you for your patience while we complete this important work.