Help for white goods
Useful tips to bear in mind when purchasing white goods.
We appreciate that it can be stressful moving into a new home. Here’s a handy checklist to make your move easier.
Your gas, electricity and water provisions will be connected when you move in. We will give you the meter readings which you will need when speaking to the energy provider of your choice.
If you have a lot of rubbish after you move in, you will need to arrange a bulk rubbish collection or take it to a local tip (check our ‘Useful contacts’ page for details of your local council).
Royal Mail offer a redirection service, so your mail moves with you. You can redirect your mail to any UK or overseas address for three, six or 12 months from just £33.99.
We are all trying to do our bit to look after our planet. When you are looking for new furniture for your home, local charity shops and Facebook marketplace can have some really good pieces of furniture available.
We work closely with a number of organisations that offer furniture at a reduced rate. If you are struggling please get in touch and we will see what we can do to help.
Paying your rent is one of your main responsibilities to us. We are a not-for-profit organisation and your rent is our main source of income. The money we get primarily goes back to maintaining your home and other homes that we manage, but also helps us to build more affordable homes for people in the communities we serve.
Rent payments are made in advance, weekly on a Monday. You should always have one full weeks credit on your rent account. If you choose to pay monthly, you will need to pay a month in advance.
We send you quarterly statements (every three months) which will show the rental payments you have made. Don’t forget, you can also view statement online by signing into your account.
We give you one month’s notice of any rent payment changes and notify you in January/February of each year.
If you claim Universal Credit, please make a note of your new rent charge on your journal on the day the change happens.
You will be required to pay a service charge if we provide you with services for the upkeep of communal areas, such as gardening, window cleaning, door entry systems and lifts. The details of the services and charges which apply to your property are listed in your tenancy agreement. Each year, we send you a reminder of your service charges, including details of any charges.